Privacy Policy

Last updated: March 15, 2024

Introduction to SalesX's Commitment to Privacy

Welcome to SalesX, a pioneering force in leveraging artificial intelligence to transform sales processes and enhance productivity for businesses across the United States. At SalesX, we're not just committed to offering you a state-of-the-art sales management platform; we're equally dedicated to upholding your privacy and securing your personal information.

Understanding the importance of privacy in the digital age, we've crafted this Privacy Policy to serve as a clear and comprehensive guide about how we handle your personal and sensitive information. Whether you're visiting our website, https://salesx.dev, using our mobile application, or engaging with any of our related services (collectively referred to as "Services"), this policy is designed to inform you about the types of information we collect, how it's used and shared, and most importantly, the rights and choices you have regarding your information when interacting with SalesX.

By engaging with our Services, you're entrusting us with your personal information. We recognize this as a significant responsibility and are committed to treating your information with the utmost respect and in accordance with this Privacy Policy, applicable laws, and industry standards.

This Privacy Policy applies to all users of our Services, including visitors to our website, users who register for SalesX accounts, and clients who subscribe to our software as a service. It's crafted to be in compliance with the most rigorous privacy laws applicable in the United States, including state-specific regulations such as the California Consumer Privacy Act (CCPA), ensuring broad protections for all our users.

In the spirit of transparency, this policy details:

The specific types of personal information we collect from you and how we collect it,
The ways in which we utilize your personal information,
How and why we might disclose your personal information to third parties,
The legal bases we have for processing your personal information,
Your rights concerning your personal information, including how you can access and update your information,
How we protect your information against unauthorized access or disclosure.

We encourage you to read this Privacy Policy carefully to understand our practices regarding your personal information and how we will treat it. If you have any questions or need further clarification about our privacy practices, please do not hesitate to contact us at privacy@salesx.dev.

Your use of our Services is also subject to our Terms of Service, which can be accessed at https://salesx.dev/terms. Together, these documents govern your use of SalesX's Services.

Please be aware that if you do not agree with our policies and practices, your choice is not to use our Services. By accessing or using SalesX's Services, you agree to this Privacy Policy. This policy may change from time to time (see Changes to Our Privacy Policy), and your continued use of SalesX's Services after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.

Entity Responsible for Your Information

SalesX, headquartered in Wyoming, is the entity responsible for processing your personal information related to the Services offered. As a data controller, we determine the purposes and means of processing personal data in compliance with the General Data Protection Regulation (GDPR) for our European users and are committed to protecting the privacy of all our users, regardless of their location.

Remember, your privacy is our priority, and we're here to ensure your experience with SalesX is secure, transparent, and under your control.

Information We Collect

At SalesX, we gather information to provide and improve our Services, tailor user experiences, and comply with legal obligations. This information is collected through various means and can be categorized into three main types:

A. Personal Information You Provide to Us:

Account Registration and Profile Setup: When you sign up for SalesX, we ask for personal details such as your name, email address, job title, and company name. This information is essential for creating your SalesX account, personalizing your profile, and ensuring you can fully utilize our Services.
Payment and Transaction Information: For subscription purchases or other transactions within our Services, we collect payment details, including credit card numbers, billing addresses, and transaction history. This financial data is critical for processing payments securely and providing you with the subscribed services. We utilize various payment service providers, including Stripe, to process your payments. For subscription purchases or other transactions within our Services, we collect payment details such as credit card numbers, billing addresses, and transaction history. This financial data is crucial for securely processing payments and providing you with the subscribed services.
Customer Support and Communication: Whenever you reach out to our customer support team, we collect information you provide, like your name, contact details, and the nature of your request or feedback. This enables us to respond to your inquiries, offer assistance, and improve our Services based on user feedback.
User-Generated Content: SalesX allows you to generate content, including sales reports, notes, and custom settings. We collect this information to store it on your behalf, enhance your user experience, and customize our Services to better meet your needs.

B. Personal Information We Collect Automatically:

Device and Access Information: Each time you access our Services, we automatically collect data about the device and how you use our Services. This includes your IP address, browser type, operating system, device identifiers, and usage data such as the pages you visit, the features you use, and the time spent on our Services.
Cookies and Tracking Technologies: SalesX uses cookies and similar technologies to track your activity on our Services and hold certain information. Cookies help us improve and personalize your experience, understand user activity, and can be used for advertising purposes. You have the option to manage your cookie preferences through your browser settings.
Location Information: Depending on your device settings, we may collect information about your location to provide location-based services. This data helps us offer personalized content and services relevant to your geographic area.

C. Information We Receive from Third Parties:

Integration with Third-Party Services: If you connect your SalesX account with third-party services like CRM systems or communication platforms, we receive information from these services, such as your account details and activity data, to enhance our Services' functionality and integration capabilities.
Information from Partners and Affiliates: We may receive information about you from our business partners and affiliates, including marketing and research data, which helps us better understand our users and tailor our Services accordingly.
Publicly Available Information: SalesX may collect information about you that is publicly available online or through other public sources to complement the information we have about you, improve our Services, or for marketing purposes.

C. Information We Receive from Third Parties:

Integration with Third-Party Services: If you connect your SalesX account with third-party services like CRM systems or communication platforms, we receive information from these services, such as your account details and activity data, to enhance our Services' functionality and integration capabilities.
Information from Partners and Affiliates: We may receive information about you from our business partners and affiliates, including marketing and research data, which helps us better understand our users and tailor our Services accordingly.
Publicly Available Information: SalesX may collect information about you that is publicly available online or through other public sources to complement the information we have about you, improve our Services, or for marketing purposes.

How We Use the Information We Collect:

SalesX is dedicated to providing an enhanced, efficient, and personalized experience for our users. Understanding how we use the information we collect is crucial for you to feel confident and informed when using our Services. Here's a breakdown of the primary ways we use the data we gather:

To Provide and Manage Our Services: We use your information to operate, maintain, and provide to you the features and functionality of the Service. This includes using your information to create and manage your account, process transactions, and deliver customer support. For example, we use your payment information to process subscription fees and your contact information to send service-related notifications.
To Improve and Optimize Our Services: Your information helps us understand how our Services are being used and how we can improve them. By analyzing usage patterns, device information, and feedback, we can enhance our features, develop new products, and optimize the overall user experience. This continuous improvement process is vital for keeping our Services relevant and effective.
To Personalize Your Experience: We believe in providing a tailored experience for our users. Information such as your preferences, interaction with the Service, and usage patterns allows us to customize our offerings to better suit your needs. This personalization can range from displaying content that matches your interests to recommending specific features you might find useful.
For Communication Purposes: We use your information to communicate with you about our Services. This may include sending you updates on new features, security alerts, support messages, or marketing communications about services we offer that we think you might find valuable. You have the option to opt-out of receiving marketing communications from us at any time.
To Secure Our Services: The security of our Services and the protection of your data are paramount. We use your information to detect, investigate, and prevent fraudulent transactions and other illegal activities, to protect the rights and property of SalesX and others, and to enforce our terms and policies. This includes using device information and access logs to monitor for suspicious activity.
For Legal and Regulatory Compliance: We may use your information to comply with applicable laws, regulations, and legal processes, as well as to establish, exercise, or defend legal claims. This can involve sharing data with law enforcement agencies or regulators when required by law or in response to legal requests.
To Support Research and Development: We may use your information for research and development purposes to better understand our market, improve our Services, and develop new technologies and products. While we may share aggregated or anonymized information for these purposes, we take steps to ensure that no personally identifiable information is disclosed.
To Facilitate Corporate Transactions: In the event of a merger, acquisition, bankruptcy, dissolution, reorganization, or similar corporate transaction, we may share or transfer your information as part of the transaction.

By using our Services, you consent to the use of your information as described in this section. We are committed to using your information responsibly and for the purposes outlined above to enhance your experience with SalesX.

How We Share the Information We Collect

At SalesX, our commitment to your privacy includes transparency about how we share your information. Below are the circumstances under which your information might be shared:

With Service Providers: We engage various third-party service providers to perform functions and provide services to us in the United States and abroad. For example, we may hire companies to assist with data analysis, marketing and advertising services, email communication, hosting services, customer service, and to support our Service functionality. We only share your personal information with these service providers to the extent necessary to perform their services for SalesX.
Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company, your information may be shared or transferred as part of the transaction.
Compliance with Laws: We may disclose your information to a third party if (a) we believe that disclosure is reasonably necessary to comply with any applicable law, regulation, legal process, or governmental request, (b) to enforce our agreements, policies, and Terms of Service, (c) to protect the security or integrity of SalesX's Service, (d) to protect SalesX, our customers, or the public from harm or illegal activities, or (e) to respond to an emergency which we believe in good faith requires us to disclose information to assist in preventing the death or serious bodily injury of any person.
Aggregated or De-identified Data: We may also share aggregated or anonymized information that does not directly identify you with partners or the public in a manner that does not directly identify you.

Your Rights and Choices

SalesX respects your rights and control over your personal information, and we provide you with the following choices regarding the information we collect and how we use it:

Access and Update Your Information: You have the right to access the personal information we hold about you and to request that we correct, amend, or delete it if it is inaccurate or processed in violation of privacy laws.
Opt-Out of Communications: You can unsubscribe from our marketing communications by following the unsubscribe link in the email communications we send, or by contacting us directly.
Cookies and Tracking Technologies: You have the option to accept or reject cookies and to be informed when a cookie is being set by configuring your web browser preferences. Note, if you choose to reject cookies, you may still use our website though your access to some functionality and areas may be restricted.
California Privacy Rights: If you are a California resident, the California Consumer Privacy Act (CCPA) may provide you additional rights regarding our use of your personal information.

Third Parties

SalesX’s Service may contain links to third-party websites, offer integrations with third-party platforms, or include third-party advertising. This section clarifies how third-party services are related to our Service:

Third-Party Websites: Our Service may include links to websites and services that are owned or operated by third parties. Please be aware that we are not responsible for the privacy practices of such other sites or third parties. We encourage you to be aware when you leave our Service and to read the privacy statements of each website that collects personal information.
Integrations: SalesX allows you to integrate with various third-party services. When you enable an integration, you authorize us to connect and access other information available through these third-party services. We do not control, and are not responsible for, the privacy practices of these third-party services. We encourage you to check their privacy policies to understand how they collect, use, and share your information.
Third-Party Advertising: We may use third-party advertising companies to serve ads when you visit our Service. These companies may use information about your visits to our Service and other websites that are contained in web cookies and other tracking technologies to provide advertisements about goods and services of interest to you.

Security

SalesX is committed to protecting the security of your personal information. We implement a combination of physical, technical, and administrative safeguards designed to maintain the integrity and security of all information we collect through our Services. Our security measures include:

Encryption: We use industry-standard encryption technologies when transferring and receiving consumer data exchanged with our Services to help protect your personal data from unauthorized access, disclosure, alteration, or destruction.
Access Control: Access to personal information is strictly limited to SalesX employees, contractors, and agents who need to know this information to perform their job functions. They are subject to strict contractual confidentiality obligations and may be disciplined or terminated if they fail to meet these obligations.
Regular Audits: We regularly review our information collection, storage, and processing practices, including physical security measures, to guard against unauthorized access to systems.
Incident Response: We have implemented procedures to manage any suspected data security breaches and will notify you and any applicable regulator of a breach where we are legally required to do so.

Please be aware that, despite our best efforts, no security system is impenetrable. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Children's Privacy

SalesX does not knowingly collect or solicit any information from anyone under the age of 16 or knowingly allow such persons to register for the Services. The Services and its content are not directed at children under the age of 16. In the event that we learn that we have collected personal information from a child under age 16 without verification of parental consent, we will delete that information as quickly as possible. If you believe that we might have any information from or about a child under 16, please contact us at privacy@salesx.dev.

International Visitors and Cross Border Data Transfers

SalesX is headquartered in the United States, and our Services are primarily hosted and operated in the U.S. Therefore, if you are an international visitor accessing our Services from outside the United States, please be aware that the information you provide or that we collect as a result of your use of our Services will be processed in the United States or other countries where we or our service providers operate.

International data transfers involve transferring your data outside of the European Economic Area (EEA). We take all necessary measures to ensure that transfers out of the EEA are adequately protected as required by applicable data protection law. This includes relying on Privacy Shield Frameworks, using standard contractual clauses approved by the European Commission, or relying on other legal bases that ensure a level of data protection appropriate to the risk.

Data Retention

SalesX retains personal information we collect from you where we have an ongoing legitimate business need to do so (for example, to provide you with a service you have requested or to comply with applicable legal, tax, or accounting requirements).

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Delete Your Account or Pose a Question

SalesX values your control over your personal information. If at any point you decide that you want to delete your account or if you have questions about your data, our policies, or our services, we provide straightforward options for you to manage your data or get in touch with us:

Deleting Your Account: If you wish to delete your SalesX account, you can do so through your account settings or by contacting our support team directly at privacy@salesx.dev. Upon receiving a request to delete your account, we will take the necessary steps to remove your personal information from our active databases. Please note, however, that some information might remain in archived/backup copies for our records or as required by law.
Posing Questions: If you have any questions about this Privacy Policy, our data practices, or your dealings with SalesX, you are encouraged to contact our Privacy Team at privacy@salesx.dev. We are committed to addressing your concerns and aim to provide clear, concise answers to your queries.

Changes to This Privacy Policy

SalesX may update this Privacy Policy from time to time to reflect changes to our information practices, changes in laws, regulations, or industry standards, or other factors. If we make material changes to this Privacy Policy:

Notification: We will notify you by posting a notice on our website and/or sending an email to the primary email address specified in your account prior to the change becoming effective.
Review: We encourage you to periodically review this page for the latest information on our privacy practices. The date of the last revision will be indicated at the top of this Privacy Policy.
Acceptance: Your continued use of our Services after any changes or revisions to this Privacy Policy become effective signifies your agreement to the terms of the revised Privacy Policy. If you do not agree to the updated policy, you should alter your preferences, or consider stopping using our Services.

Contact Information

For any additional questions or concerns about this Privacy Policy or our privacy practices, please reach out to us at privacy@salesx.dev

SalesX is committed to the protection of your privacy and will ensure that your inquiries are handled promptly and professionally. Whether you're seeking more information about our privacy practices, need assistance with managing your data, or have suggestions on how we can improve, our dedicated team is here to help.

TOP